Getting Started

What do I need to qualify for Debt Relief?
Our no-loan debt solutions are only available to people who meet a minimum eligibility criteria which is regulated by the government.   These include: • ...
Thu, 13 Apr, 2017 at 3:03 PM
Can you help me if I'm unemployed or on a pension?
If your income benefits from other sources in addition to a standard pension we may be able to help. If that is not the case the payment structure of our de...
Thu, 13 Apr, 2017 at 4:08 PM
Can I join/combine my partner's debt, or do they need to be separate?
They would need to be separate. Even a joint loan would require two separate agreements, however we could combine two loans into one agreement for an indivi...
Thu, 13 Apr, 2017 at 3:32 PM
Do I need assets to be eligible for debt relief?
Not at all. We legally change the existing debt repayments and conditions to match our client's situation, then combine the debts into one easy to mana...
Thu, 13 Apr, 2017 at 3:32 PM
I want to stop debt collectors from calling me
We will send your creditors a letter of authority requesting them to contact us. Creditors will still continue to send you periodic statements and written c...
Thu, 13 Apr, 2017 at 4:09 PM
What information will I need for the consultation?
We just need a very basic understanding of your income, expenses and debts.  Once we assessed your situation, we will know what documents are required to pr...
Thu, 13 Apr, 2017 at 4:51 PM
Why don't you help people on pensions / centrelink?
Some of our clients are on a pension, however they have some other form of support e.g. living parents, employed partner etc. The payment structure of our p...
Thu, 13 Apr, 2017 at 4:16 PM
Can you help with secured debt like mortgages and car loans?
We only assist with unsecured debts over $8,000. In regards to ‘secured’ debt, if the asset is sold and the money is not enough to cover the debt, the money ...
Thu, 13 Apr, 2017 at 4:30 PM
Can you help with business debt?
If you are trading as a company we can’t help. You need to contact a Company Administrator.  If you are conducting your business as a Sole Trader we are able...
Thu, 13 Apr, 2017 at 3:46 PM
All of my debt is with one creditor / lender
Unless you're with the Commonwealth Bank of Australia, we need to refer you back to your single creditor to negotiate the repayments on your debt.  Sho...
Tue, 25 Jul, 2017 at 4:19 PM